Report Prepared by: Marvin Dillsaver, Communications System Supervisor, Merced Police Department
Title
SUBJECT: Approval of Amendment in the Amount of $21,624 with Tyler Technologies for a One-Time Cost for Professional Services to Migrate our Existing Servers to New Servers for a Total Contracted Amount of $899,367.91
REPORT IN BRIEF
Approve an amendment in the amount of $21,624 to the City’s existing agreement with Tyler Technologies for Professional Services to migrate our existing server data to our new servers for a total contracted amount of $899,367.91.
RECOMMENDATION
City Council - Adopt a motion:
A. Approving an Amendment to the original contract with Tyler Technologies in the amount of $21,624 for Professional Services to migrate data from old servers to new ones; and,
B. Authorizing the City Manager or the Deputy City Manager to execute any necessary contracts or documents needed related to this report.
Body
ALTERNATIVES
1. Approve, as recommended by staff; or,
2. Refer back to staff for reconsideration of specific items as requested by Council; or,
3. Take no action.
AUTHORITY
Charter of the City of Merced, Section 200 et seq.
Chapter 3.04, Section 3.14.110B, of the Merced Municipal Code requiring Council approval for contracts involving Professional Services exceeding $36,000 dollars.
CITY COUNCIL PRIORITIES
Enhance the efficiency and productivity of public safety staff by using technology to operate in a more resourceful manner.
DISCUSSION
The Tyler Enterprise software solution is an essential software package for the City of Merced, and its two public safety agencies that use it. This software package is used to provide public safety support to both police and fire while assisting the citizens of Merced. The Computer Aided Dispatch (CAD), and the Law Enforcement Records Management System (LERMS), allows the passthrough of information from the caller calling into dispatch for service through the dispatcher to the police or fire units in the field and then on to the field reporting software and end its workflow at the records side
to be processed and made available for release to the citizens or to the courts.
In 2020, the City of Merced entered into a 5-year software maintenance agreement that provides for software support and updates to the Tyler software suite. This maintenance does not support the hardware (server) and server software.
The City is currently running on a version of the server and software that is soon to be end-of-life and the software and hardware must be upgraded. The Police Department needs new servers to house our existing public safety software. This upgrade will also allow the department to update their software to any of the newer applications that would require updated servers.
The cost of the professional services through Tyler Technologies is a one-time cost of $21,624. There will be no additional charges or changes to our service agreement for the purchase of these services.
IMPACT ON CITY RESOURCES
Funding is available for the purchase of the server migration under the current year budget under account number 83-1055-523-43-00, under project number 123057.
ATTACHMENTS
1. Tyler Amendment for server migration services
2. Original Tyler Agreement