Report Prepared by: Jeff Bennyhoff, Director of Information Technology
Title
SUBJECT: Approval to Waive the Competitive Bidding Requirement to Allow for the Purchase of Standardized Equipment and Approval of Software Subscription Amendment with FreshWorks, Inc with a not to Exceed Amount of $15,443 in Fiscal Year 23/24
REPORT IN BRIEF
Considers approving to waive the competitive bidding requirement pursuant to Merced Municipal Code section 3.04.210 for purchase and the approval of the software subscription with FreshWorks, Inc for $15,443 for fiscal year 23/24 with a total not to exceed amount to FreshWorks of $86,326.
RECOMMENDATION
City Council - Adopt a motion:
A. Approving to waive the competitive bidding requirements as stated in Section 3.04.210 of the Merced Municipal Code pursuant to an annual service or supply agreement; and,
B. Approving a software subscription amendment with Fresh works Inc. for an Information Technology Service Management software of $15,443 for fiscal year 23/24; and,
C. Authorizing the City Manager to execute the necessary documents; and,
D. Authorizing the Finance Officer to make the necessary budget adjustments.
Body
ALTERNATIVES
1. Approve as recommended by staff; or
2. Refer back to staff with direction; or
3. Continue to a subsequent meeting; or
4. Take no action
AUTHORITY
Article II and III of Title 3, Chapter 3.04, of the Merced Municipal Code relating to purchases of equipment and services (Section 3.04.080 and 3.04.120) and waiving of the competitive bidding requirements (Section 3.04.210).
CITY COUNCIL PRIORITIES
As provided for in the 2023-24 Adopted Budget.
DISCUSSION
Effective October 31, 2016, the City of Merced authorized an agreement for a software suite from FreshWorks, Inc for the departments work orders, incident management, fixed asset inventory tracking, project management, and knowledge base. This contract authorizes automatic renewals pursuant to section 9.3 of the original agreement....
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