Report Prepared by: Michelle Zamudio, Revenue & Customer Service Supervisor, Finance Department
Title
SUBJECT: Approval of Service Agreement with ABS Direct, Inc for Printing and Mailing Services Through June 30, 2027
REPORT IN BRIEF
Considers approving a Service Agreement with ABS Direct, Inc through June 30, 2027, to align with the completion of Tyler Technologies conversion and implementation of all modules.
RECOMMENDATION
City Council - Adopt a motion:
A. Approving Service Agreement with ABS Direct, Inc in the not to exceed amount of $605,000; and,
B. Authorizing the City Manager to execute all necessary documents.
Body
ALTERNATIVES
1. Approve, as recommended; or
2. Refer matter back to staff for changes; or
3. Deny.
AUTHORITY
Chapter 3.04, Purchasing System, sets forth procedures for contracting for professional services.
CITY COUNCIL PRIORITIES
As provided in the Fiscal Year 2025/26 adopted budget.
DISCUSSION
The City currently contracts with ABS Direct, Inc. (ABS) to provide printing and mailing services for various billing statements. The billing statements are for utility billing, business license, and general billing. This service includes printing, folding and inserting the statements, as well as sealing, applying postage, and mailing.
The City Council had approved a five-year agreement on June 3, 2019, after the Finance Department conducted a Request for Proposal (RFP). On July 1, 2024, the City Council approved an extension which expired on December 31, 2025.
Under regular circumstances the city would have issued an RFP, however, the City has been implementing a new ERP which is converting Central Square operations to Tyler Technologies operations since 2020. The completion of the implementation will result in changes to all billing statements and the related printing and mailing processes. Due to this fact it would be difficult to issue an accurate RFP until the conversion and changes to city processes are complete.
Th...
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