Report Prepared by: Michelle Zamudio, Revenue & Customer Service Supervisor, Finance Department
Title
SUBJECT: Approval of a Professional Service Agreement with Financial Credit Network (FCN) for Collections Services for a Term of Five Years with the Option to Extend for up to Two Additional One-Year Terms
REPORT IN BRIEF
Considers approving a Professional Service Agreement with Financial Credit Network for collection services for a term of five years with the option to extend for up to two additional one-year terms.
RECOMMENDATION
City Council - Adopt a motion approving a Professional Service agreement with Financial Credit Network and authorizing the City Manager or the Deputy City Manager to execute all necessary documents.
Body
ALTERNATIVES
1. Approve, as recommended; or
2. Refer matter back to staff for changes; or
3. Deny.
AUTHORITY
Chapter 3.04, Purchasing System, sets forth procedures for contracting for professional services.
CITY COUNCIL PRIORITIES
As provided in the proposed Fiscal Year 2021-2022 budget
DISCUSSION
Since Fiscal Year 2010-11 the City of Merced has contracted for collection services for delinquent account receivables that consist of fees or charges from animal control, airport services, rents, business license, utilities, administrative citations, various permits, checks returned for non-sufficient funds and other miscellaneous receivables.
The current contract is with FCN and expires December 20, 2021.
The Finance Department solicited proposals for collection services. Proposals were received from three vendors. The proposals were analyzed and ranked according to the evaluation criteria for technical qualifications and price. The technical qualifications include quality and completeness of proposal, overall experience and governmental experience.
Proposer
Score
Financial Credit Network
96
ICS System
86
Professional Credit
85
Based on technical qualifications and price FCN has the highest score.
FCN has office...
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